Once the driver arrives at the restaurant/store, you will receive an email notification from us. This notification will contain a link that you can use to track the position of the driver on a map in real-time. If you ordered using our app (vs the website) you will also get app notifications every step of the way e.g. when the order is accepted by the merchant, when the driver arrives at the merchant etc.
If you are using the app, you can also check your order status by clicking "Account" at the bottom of the screen and selecting "My Orders".